Author: SE Business Research

• Are you human? Being sensitive to employees and customers

  Some time ago, a certain UPS driver decided to show a more human side of his job. It was over 10 years ago that UPS driver Sean McCarren created a…

  

• Lessons in change

  Above: the Wolfsburg Plant in Germany, one of Volkswagen’s major production plants Volkswagen is a familiar household name But in what category would you put its best-selling product? You might…

  

• Establishing your expertise through your history

  Above: the “Gyermekvasút” railway, Hungary Would you trust children to run a rail network? What if it were freight?What if it spanned more than one time zone? It might be…